Cisco Cisco Administrative Workstation Installation Guide

Create a backup copy of the source ICM/IPCC 5.0 or ICM/IPCC 6.0 MS SQL Server database.

TCP/IP protocol support must be enabled in SQL Server 2000 before the database can be
migrated to a new ICM/IPCC 7.0 server.

Enable TCP/IP protocol support in MS SQL on the source database server and note the Port
Number (defaults to 1433 if you do not designate another).

a.

Select Start > Programs > Microsoft SQL Server > SQL Server Network Utility.

b.

Select the General tab.

c.

Select the Instance (from the pull-down menu) on the server you want to enable TCP/IP
on.

d.

In the Disabled Protocols dialog box, select TCP/IP.

e.

Select Enable. TCP/IP moves to the Enabled Protocols By Order dialog box.

f.

Select Named Pipes, then using the Up Arrow, ensure the order is Named Pipes first,
then TCP/IP.

g.

Click OK.

EDMT Installation

Download the 

 (http://www.cisco.com/

kobayashi/sw-center/telephony/icm/icm-planner.shtml ) .

Select where you want to run the EDMT wizard from (it can be installed on the destination
server or from the download).

If Auto run is enabled, allow it to start the EDMT wizard.

If Autorun is disabled, either:

•

Navigate to the download and run edmt.bat to start the wizard (see 

Running the EDMT

Once you have installed the Enhanced Database Migration Tool (EDMT), run the wizard to
migrate the database. The following provides an overview of the steps to run the EDMT. For
additional information, refer to the appropriate panel discussion.

Run edmt.bat, from the chosen location (see 

). The EDMT wizard

appears. Click Next.

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)