Cisco Cisco IP Contact Center Release 4.6.1
Cisco Systems, Inc.
All contents are Copyright © 1992–2007 Cisco Systems, Inc. All rights reserved. Important Notices and Privacy Statement.
Page 12 of 31
Technical Reference: Cisco Contact Center Product Port Utilization Guide
Cisco Remote Monitoring Suite (RMS) Port Utilization
For Product Revisions: RMS 2.0(0)
Table 3
Cisco Remote Monitoring Suite (RMS) Port Utilization
Protocol
Remote
Source
Port
Destination Port
Source
Port
Remote Device
Destination
Port
Remote Device
Notes
Listener
RPC, NetBIOS,
SMB, Named
Pipes
SMB, Named
Pipes
TCP/UDP 135
TCP/UDP 137
TCP/UDP 137
TCP 139
UDP 138
TCP/UDP 445
Logger
LGMapper
LGArchiver
Listener (Peer)
See "HOWTO:
Configure RPC
Dynamic Port
Allocation to Work
with Firewall" at
Microsoft KB 154596
for information about
configuring RPC to
work with a firewall.
Configure RPC
Dynamic Port
Allocation to Work
with Firewall" at
Microsoft KB 154596
for information about
configuring RPC to
work with a firewall.
EMT
TCP40012
Listener
AlarmTracker
DCOM/RPC
(AlarmTracker
Client)
(AlarmTracker
Client)
TCP/UDP 135
TCP 1024-65535
LGMapper
For information
about RPC and how
to configure DCOM
to work with
firewalls, see the
"Using Distributed
COM with Firewalls"
white paper at:
about RPC and how
to configure DCOM
to work with
firewalls, see the
"Using Distributed
COM with Firewalls"
white paper at:
http://
www.microsoft.com/
com/wpaper/
dcomfw.asp
www.microsoft.com/
com/wpaper/
dcomfw.asp
DCOM/RPC
(AlarmTracker
Client Tools)
(AlarmTracker
Client Tools)
TCP/UDP 135
TCP 1024-65535
LGArchiver
SDDSN
SDDSN Phone
Home
Home
TCP 40080
Third Party (for example,
ISN)
RPC, NetBIOS,
SMB
SMB
TCP/UDP 135
TCP/UDP 137
TCP/UDP 137
TCP 139
UDP 138
TCP/UDP 445
Listener
SDDSN Server <–>
Listener
Listener