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Cisco Cisco Firepower Management Center 4000

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55-46
FireSIGHT System User Guide
 
Chapter 55      Using Health Monitoring 
  Working with Health Events
Tip
If the arrow in the row for a status level points down, the appliance list for that status shows in the lower 
table. If the arrow points right, the appliance list is hidden.
Step 3
In the 
Appliance
 column of the appliance list, click the name of the appliance for which you want to view 
details.
The Health Monitor Appliance page appears.
Step 4
Click 
Generate Troubleshooting Files
.
The Troubleshooting Options pop-up window appears.
Step 5
Select 
All Data
 to generate all possible troubleshooting data, or select individual check boxes to 
customize your report. For more information, see the 
 table.
Step 6
Click 
OK
.
The Defense Center generates the troubleshooting files. You can monitor the file generation process in 
the task queue (
System > Monitoring > Task Status
).
Step 7
Continue with the procedure in the next section, 
.
Downloading Troubleshooting Files
License: 
Any
Use the following procedure to download copies of your generated troubleshooting files.
To download troubleshooting files:
Access: 
Admin/Maint/Any Security Analyst
Step 1
Select 
System > Monitoring > Task Status
.
The Task Status page appears.
Step 2
Find the task that corresponds to the troubleshooting files you generated.
Step 3
After the appliance generates the troubleshooting files and the task status changes to 
Completed
, click 
Click to retrieve generated files
.
Step 4
Follow your browser’s prompts to download the files. 
The files are downloaded in a single 
.tar.gz
 file.
Step 5
Follow the directions from Support to send the troubleshooting files to Cisco.
Working with Health Events
License: 
Any
The Defense Center provides fully customizable event views that allow you to quickly and easily analyze 
the health status events gathered by the health monitor. These event views allow you to search and view 
event data and to easily access other information that may be related to the events you are investigating.