Cisco Cisco Computer Telephony Integration Option 9.0

non-supported components or configurations. Cisco TAC will not be able to assist 
in troubleshooting any problems that exist for the agent desktops on unsupported 
platforms or configurations. In addition, Cisco TAC may be unable to provide 
assistance of any type if initial analysis suggests that unsupported platforms might 
be contributing to the issue. In such cases, Cisco TAC will provide best effort 
support and will only be able to troubleshoot the supported applications and 
components of your Cisco IPCC solution, not the overall solution environment.

For these reasons, Cisco strongly recommends that the IPCC solution be deployed 
in accordance with Cisco's published solution design guidelines. If you have 
questions about these guidelines or about supported IPCC solution components, 
consult the Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0), 7.1(1), 
and 7.1(2) Hardware and System Software Specifications (Bill of Materials) and 
the Cisco IPCC documentation set.

Cisco documentation and additional literature are available on Cisco.com. Cisco 
also provides several ways to obtain technical assistance and other technical 
resources. These sections explain how to obtain technical information from Cisco 
Systems.

You can access the most current Cisco documentation at this URL:

You can access the Cisco website at this URL:

You can access international Cisco websites at this URL: