Cisco Cisco Computer Telephony Integration Option 9.0

The Cisco Technical Support Website provides online documents and tools for 
troubleshooting and resolving technical issues with Cisco products and 
technologies. The website is available 24 hours a day, 365 days a year at this 
URL:

Access to all tools on the Cisco Technical Support Website requires a Cisco.com 
user ID and password. If you have a valid service contract but do not have a user 
ID or password, you can register at this URL:

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 
service requests. (S3 and S4 service requests are those in which your network is 
minimally impaired or for which you require product information.) After you 
describe your situation, the TAC Service Request Tool automatically provides 
recommended solutions. If your issue is not resolved using the recommended 
resources, your service request will be assigned to a Cisco TAC engineer. The 
TAC Service Request Tool is located at this URL:

For S1 or S2 service requests or if you do not have Internet access, contact the 
Cisco TAC by telephone. (S1 or S2 service requests are those in which your 
production network is down or severely degraded.) Cisco TAC engineers are 
assigned immediately to S1 and S2 service requests to help keep your business 
operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

 

EMEA: +32 2 704 55 55

 

USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL: