Cisco Cisco E-Mail Manager Unity Integration Option Technical References

then choose to factor out short calls from handle times you
calculate.

NOT NULL

DBSMALLINT

Default value of the AvailableHoldoffDelay field for Skill Groups
associated with this peripheral. You can override the default for
individual skill groups.

AvailableHoldoffDelay

NULL

varchar(128)

String containing the mapping between the peripheral’s call
control variables and ICM software variables.

CallControlVariableMap

NOT NULL

CHANGESTAMP

Incremented when the record is changed in the central database.

ChangeStamp

NOT NULL

DBSMALLINT

The type of the peripheral. To see Client Type values, click 

.

ClientType

NULL

varchar(255)

Configuration parameters to be passed to the peripheral.

ConfigParam

NOT NULL

DBCHAR

Deleted Flag. Stored as a character:

Deleted

• Y = Yes

• N = No

NULL

DESCRIPTION

Additional information about the peripheral.

Description

AK-1 NOT NULL

VNAME32

An enterprise name for this peripheral. The name must be unique
among all peripherals in the enterprise.

EnterpriseName

NOT NULL

DBCHAR

Indicates whether this is an 'ICM picks the agent' (IPTA)
peripheral..

InternalIPTAOnly

Either 'Y' or 'N'. Default = 'N'.

NULL

VNAME32

Peripheral’s location.

Location

FK, IE-2 NOT NULL

DBSMALLINT

Foreign key of the Logical Interface Controller (Peripheral
Gateway) that is attached to the switch.

LogicalControllerID

FK NULL

DBINT

Identifies the network VRU, if any, associated with the
peripheral.

NetworkTargetID

NOT NULL

DBCHAR

Used to indicate that the peripheral uses auto-configuration.

PeripheralAutoConfig

Default = 'N'.

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)