Cisco Cisco IPCC Web Option Technical References

NULL

DBINT

The number of calls in a half-hour period that detected an
answering machine.

AnsweringMachineDetectToHalf

NULL

DBINT

The number of calls in a half-hour period that detected a busy
signal.

BusyDetectToHalf

NULL

DBINT

The total number of records scheduled for a callback.

CallbackCountToHalf

PK, FK NOT
NULL

DBINT

The campaign to which this query rule belongs.

CampaignID

This field is applicable to Outbound Option only.

NULL

DBINT

The number of calls in a half-hour period where the dialer
canceled a ringing customer call.

CancelledDetectToHalf

NULL

DBINT

The number of attemted calls within a half-hour period.

ContactsAttemptedToHalf

NULL

DBINT

The number of calls in a half-hour period that were abandoned
by the customer after they picked up the telephone.

CustomerAbandonDetectToHalf

NULL

DBINT

The number of calls that were answered by the wrong party;
the customer was not home.

CustomerNotHomeCountToHalf

PK NOT NULL

DBSMALLDATE

The Central Controller date and time at the start of the interval.

DateTime

IE-1 NULL

DBDATETIME

The current date and time stamp when the records are written
to the HDS database. The logger database has NULL for this
column.

DbDateTime

NULL

DBINT

The number of calls in a half-hour period that detected a FAX
machine.

FaxDetectToHalf

NULL

DBINT

Reserved for future use

FutureUseInt1

NULL

DBINT

Reserved for future use

FutureUseInt2

NULL

DBINT

Reserved for future use

FutureUseInt3

NULL

DBINT

Reserved for future use

FutureUseInt4

NULL

DBINT

Reserved for future use

FutureUseInt5

NULL

DBINT

The number of calls in a half-hour period that detected a
network answering machine. A network answering machine

NetworkAnsMachineDetectToHalf

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)