Cisco Cisco Administrative Workstation Technical References

Network_Vru_Script Table

. To see database rules for these tables, click 

Each row identifies a script used by a network VRU to handle a call. A VRU script is managed
by the VRU itself. It is not stored in the ICM database or directly managed by the ICM software.
The ICM software can only direct the VRU to run the script. You can configure a VRU script
in the ICM Configuration Manager. You can then reference it in an ICM routing script.

 (via CustomerDefinitionID)

 (via NetworkTargetID)

EnterpriseName

nonclustered, unique, unique key
located on PRIMARY

XAK1Network_VRU_Script

VruScriptName, NetworkTargetID

nonclustered, unique, unique key
located on PRIMARY

XAK2Network_VRU_Script

NetworkVruScriptID

clustered, unique, primary key
located on PRIMARY

XPKNetwork_VRU_Script

NOT NULL

CHANGESTAMP

Incremented when the record is changed in the central database.

ChangeStamp

NULL

varchar(255)

An optional string that is sent to the VRU to initialize the script.

ConfigParam

FK NULL

DBINT

Identifies the customer definition associated with the script.

CustomerDefinitionID

NULL

DESCRIPTION

Additional information about the script.

Description

AK-1 NOT NULL

VNAME32

An enterprise name for the VRU script. This name must be unique
among all VRU scripts in the enterprise.

EnterpriseName

NOT NULL

DBCHAR

Indicates whether the script can be interrupted (for example, if
an agent becomes available to handle the call):

Interruptible

• Y = Interruptible

• N = Not interruptible

AK-2, FK NOT NULL

DBINT

Identifies the network VRU associated with the script.

NetworkTargetID

Database Schema Handbook Cisco ICM/IPCC Enterprise & Hosted Editions 7.2(2)