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Technical Reference: Cisco Contact Center Product Port Utilization Guide
Cisco IP IVR Port Utilization
For Product Revisions: IP IVR 3.x
Table 7
Cisco IP IVR Port Utilization
Protocol
Remote
Source
Port
Destination
Port
Source
Port
Remote Device
Destination
Port
Remote Device
Notes
Telnet
TCP 23
Telnet Client
On by default
MS Terminal
Services
Services
TCP 3389
Windows Terminal
Services
VNC HTTP Helper
TCP 580x
Remote Control
VNC Display
TCP 690x
Virtual Network
Computer Display
Remote Control
Entercept HID
Agent
Agent
TCP 5000
Host Intrusion Detection
Console
SMTP
TCP 25
Email POP server
Email notification
HTTP
TCP 80
Administrator Web
browsers
Required for system
maintenance
maintenance
LDAP
TCP 8404
DCD Directory on
CallManager
SVCHOST
TCP 135
TCP 135
Windows Service
Loader
Loader
NETBIOS-SSN
TCP 139
TCP 139
NETBIOS Session
Service
Service
HTTPS / SSL
TCP 443
SMB
TCP 445
TCP 445
Microsoft CIFS
TCP 789
TCP789
WFEngineService
Process
Process
TCP 1039
TCP 1039
Windows Task
Scheduler
Scheduler
MS SQL
TCP 1042
TCP 1042
SQL server Process
RMI
TCP 1099
TCP 1099
RMI Servver
JDBC/SQL
TCP 1433
TCP 1433
CTI/QBE
TCP 2748
CallManager
JTAPI
HTTP
TCP 8080
TCP 8080
User Web Browser/Web
Server
HTTP Trigger/HTTP
Steps
Steps