Cisco Cisco Web Security Appliance S690 User Guide
A-21
AsyncOS 10.0 for Cisco Web Security Appliances User Guide
Appendix A Troubleshooting
Problems with File Reputation and File Analysis
Step 3
Click Find Policy Match.
The Policy Trace output is displayed in the Results pane.
Problems with File Reputation and File Analysis
See
Troubleshooting File Reputation and Analysis, page 17-17
.
Reboot Issues
•
•
Virtual Appliance Running on KVM Hangs on Reboot
Note
This is a KVM issue and may change at any time.
For more information, see
and
https://bugs.launchpad.net/qemu/+bug/1329956.
Step 1
Check the following:
cat /sys/module/kvm_intel/parameters/enable_apicv
Step 2
If the above value is set to Y:
a.
Stop your virtual appliances and reinstall the KVM kernel module:
rmmod kvm_intel
modprobe kvm_intel enable_apicv=N
b.
Restart your virtual appliance.
MIME Type
Enter a MIME type.
Web Reputation Score
Enter a web reputation score from -10.0 to 10.0.
Anti-malware
Scanning Verdicts
Scanning Verdicts
Use these options to override specific anti-malware scanning verdicts
provided in the trace response. Choose verdicts which are to replace the
Webroot, McAfee, and Sophos scanning verdicts in the response results.
provided in the trace response. Choose verdicts which are to replace the
Webroot, McAfee, and Sophos scanning verdicts in the response results.
Setting
Description