Cisco Cisco Agent Desktop 8.5 User Guide
Creating Actions
January 16, 2013
145
3. Complete the HTTP Actions Setup dialog box as follows:
4. Click Add to display the HTTP Request Data dialog box (
The fields added with this dialog box make up the query or post data portion
of the request. The fields are optional and are blank by default.
of the request. The fields are optional and are blank by default.
Field
Description
Action Name
The new action name.
Protocol
The protocol to be used: http (default) or https.
Method
The http method to be used: GET (default, Agent Desktop
and CAD-BE) or POST (available in Agent Desktop only).
and CAD-BE) or POST (available in Agent Desktop only).
Host
The website host name or IP address. Omit the protocol.
Port
The port (0–65535) that the host is listening on. The
default for http is 80. The default is 443 for https.
default for http is 80. The default is 443 for https.
Path
Optional. The path portion of the URL. Default is blank. Do
not include a leading slash.
not include a leading slash.
Browser Tab
The browser tab in which you want the action results to be
displayed. If the tab you select is removed later, the action
will be displayed in the first tab (ordinarily reserved for
supervisor page push). This field is not present In CAD-BE,
since CAD-BE only has 1 tab.
displayed. If the tab you select is removed later, the action
will be displayed in the first tab (ordinarily reserved for
supervisor page push). This field is not present In CAD-BE,
since CAD-BE only has 1 tab.
Figure 80.
HTTP Request Data dialog box