Cisco Cisco Computer Telephony Integration Option 9.0 Developer's Guide
5-53
CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 5 Application Level Interfaces
Client Monitor Service
Client Monitor Service
The CTI client that has been granted Client Monitor service receives notifications when any other CTI
client session is opened or closed. The client may then monitor the activity of any other CTI client
session.
client session is opened or closed. The client may then monitor the activity of any other CTI client
session.
CTI client sessions.
Table 5-34
Client Monitor Service Messages
Message
When Sent to CTI Client
CLIENT_SESSION_OPENED_
EVENT
EVENT
When a new client session opens.
CLIENT_SESSION_CLOSED_
EVENT
EVENT
When a client session closes.
SESSION_MONITOR_START_
REQ
REQ
When monitoring of a client session
starts.
starts.
SESSION_MONITOR_STOP_ REQ When monitoring of a client session
ends.
CLIENT_SESSION_OPENED_EVENT
This message indicates that a new CTI client session has been opened. One of these messages is sent for
each existing CTI client session to the newly opened session, as if those CTI clients had just opened their
sessions.
each existing CTI client session to the newly opened session, as if those CTI clients had just opened their
sessions.
defines the format of the CLIENT_SESSION_OPENED_EVENT message.
InvokeID
Set to the same value as the InvokeID
from the corresponding request
message.
from the corresponding request
message.
UINT
4
Maximum message size (including header):
12
Table 5-33
CHANGE_MONITOR_MASK_CONF Message Format
Table 5-35
CLIENT_SESSION_OPENED_EVENT Message Format
Fixed Part
Field Name
Value
Data Type
Byte
Size
Size
MessageHeader
Standard message header.
MessageType = 99.
MessageType = 99.
MHDR
8
SessionID
A value that uniquely identifies
the newly opened CTI session.
the newly opened CTI session.
UINT
4