Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 5 Application Level Interfaces
Client Control Service
MAKE_CALL_REQ
Use this message to initiate a call between two devices. This request attempts to create a new call and
establish a connection between the calling device (originator) and the called device (destination). The
MAKE_CALL_REQ message is defined in
establish a connection between the calling device (originator) and the called device (destination). The
MAKE_CALL_REQ message is defined in
InvokeID
Set to the value of the InvokeID
from the corresponding request
message.
from the corresponding request
message.
UINT
4
Maximum message size (including header):
12
Table 5-107
HOLD_CALL_CONF Message Format
Table 5-108
MAKE_CALL_REQ Message Format
Fixed Part
Field Name
Value
Data Type
Byte
Size
Size
MessageHeader
Standard message header.
MessageType = 56.
MessageType = 56.
MHDR
8
InvokeID
An ID for this request message,
returned in the corresponding
confirm message.
returned in the corresponding
confirm message.
UINT
4
PeripheralID
The ICM PeripheralID of the ACD
where the devices are located.
where the devices are located.
UINT
4
CallPlacement
Type
Type
One of the values from
specifying how the call is to be
placed.
placed.
USHORT
2
CallMannerType
One of the values from
specifying additional call
processing options.
processing options.
USHORT
2
AlertRings
The maximum amount of time that
the call’s destination will remain
alerting, specified as an approximate
number of rings. A zero value
indicates to use the peripheral
default (typically 10 rings).
the call’s destination will remain
alerting, specified as an approximate
number of rings. A zero value
indicates to use the peripheral
default (typically 10 rings).
USHORT
2
CallOption
One of the values from
specifying additional
peripheral-specific call options.
peripheral-specific call options.
USHORT
2
FacilityType
One of the values from
indicating the type of facility to be
used.
used.
USHORT
2
Answering
Machine
Machine
One of the values from
specifying the action to be taken if
the call is answered by an answering
machine.
the call is answered by an answering
machine.
USHORT
2