Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide
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CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 3 Messaging Conventions
Failure Indication Messages
Typically, when this occurs, one call will have been the subject of a prior
CALL_ESTABLISHED_EVENT and will have two connections; the other will have only one
originating connection. The CALL_ESTABLISHED_EVENT will therefore create the second
connection on that call. It should never be the case that both calls have already been the subject of a
CALL_ESTABLISHED_EVENT.
CALL_ESTABLISHED_EVENT and will have two connections; the other will have only one
originating connection. The CALL_ESTABLISHED_EVENT will therefore create the second
connection on that call. It should never be the case that both calls have already been the subject of a
CALL_ESTABLISHED_EVENT.
Failure Indication Messages
The CTI Server may indicate errors to the CTI client using the FAILURE_CONF and
FAILURE_EVENT messages. The CTI Server may use the FAILURE_CONF message in response to
any request message from the CTI client. The CTI Server sends the FAILURE_CONF message instead
of the positive confirmation message specific to the request. The format of the FAILURE_CONF
message is defined in
FAILURE_EVENT messages. The CTI Server may use the FAILURE_CONF message in response to
any request message from the CTI client. The CTI Server sends the FAILURE_CONF message instead
of the positive confirmation message specific to the request. The format of the FAILURE_CONF
message is defined in
.
Table 3-9
FAILURE_CONF Message Format
Field Name
Value
Data Type
Byte Size
MessageHeader
Standard message header.
MessageType = 1.
MessageType = 1.
MHDR
8
InvokeID
Set to the value of the
InvokeID from the
corresponding request
message.
InvokeID from the
corresponding request
message.
UINT
4
Status
.
UINT
4
Maximum message size (including header):
16
The CTI Server may use the FAILURE_EVENT message to asynchronously indicate a failure or error
condition to the CTI client. The format of the FAILURE_EVENT message is defined in
condition to the CTI client. The format of the FAILURE_EVENT message is defined in
Table 3-10
FAILURE_EVENT Message Format
Field Name
Value
Data Type
Byte Size
MessageHeader
Standard message header.
MessageType = 2.
MessageType = 2.
MHDR
8
Status
A status code indicating the
cause of the failure. The
possible status codes are
defined in .
cause of the failure. The
possible status codes are
defined in .
UINT
4
Maximum message size (including header):
12