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Cisco Cisco Computer Telephony Integration Option 8.5 Developer's Guide

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CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 5      Application Level Interfaces
Client Events Service
CALL_ORIGINATED_EVENT
The CTI Server may send a CALL_ORIGINATED_EVENT message to the CTI client when the 
peripheral initiates an outbound call. The CALL_ORIGINATED_EVENT message is defined in 
ConnectionDevice 
ID 
The device ID of the device 
associated with the cleared 
connection.
STRING
64
ReleasingDeviceID 
(optional)
The device ID of the device that 
cleared the connection.
STRING
64
Maximum message size (including header):
162
Table 5-10
CALL_CONNECTION_CLEARED_EVENT Message Format 
Table 5-11
CALL_ORIGINATED_EVENT Message Format 
Fixed Part
Field Name
Value
Data Type
Byte 
Size
MessageHeader
Standard message header. 
MessageType = 15.
MHDR
8
MonitorID
The Monitor ID of the device or 
call monitor that caused this 
message to be sent to the client, or 
zero if there is no monitor 
associated with the event (All 
Events Service).
UINT
4
PeripheralID
The ICM PeripheralID of the ACD 
where the call activity occurred.
UINT
4
PeripheralType
The type of the peripheral 
(
USHORT
2
ConnectionDevice 
IDType
The type of device ID in the 
ConnectionDeviceID floating field 
(
USHORT
2
ConnectionCallID
The Call ID value assigned to this 
call by the peripheral or ICM 
software.
UINT
4
LineHandle
Identifies the teleset line being 
used.
USHORT
2
LineType
The type of the teleset line 
(
USHORT
2
ServiceNumber
The service that the call is 
attributed to, as known to the 
peripheral. May contain the special 
value NULL_SERVICE 
(
) when not applicable or 
not available.
UINT
4