Cisco Cisco E-Mail Manager Unity Integration Option Technical References
2-165
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Galaxy_Gate_Delayed_Call Table
Abandoned50
Number of abandoned calls were abandon time
was greater than or equal to 40 seconds, but less
than 50 seconds.
was greater than or equal to 40 seconds, but less
than 50 seconds.
DBSMALLINT
NOT NULL
Abandoned60
Number of abandoned calls were abandon time
was greater than or equal to 50 seconds, but less
than 60 seconds.
was greater than or equal to 50 seconds, but less
than 60 seconds.
DBSMALLINT
NOT NULL
Abandoned90
Number of abandoned calls were abandon time
was greater than or equal to 60 seconds, but less
than 60 seconds.
was greater than or equal to 60 seconds, but less
than 60 seconds.
DBSMALLINT
NOT NULL
Abandoned120
Number of abandoned calls were abandon time
was greater than or equal to 90 seconds, but less
than 120 seconds.
was greater than or equal to 90 seconds, but less
than 120 seconds.
DBSMALLINT
NOT NULL
Abandoned180
Number of abandoned calls were abandon time
was greater than or equal to 120 seconds, but less
than 180 seconds.
was greater than or equal to 120 seconds, but less
than 180 seconds.
DBSMALLINT
NOT NULL
AbandonedOver180
Number of abandoned calls were abandon time
was greater than or equal to 180 seconds.
was greater than or equal to 180 seconds.
DBSMALLINT
NOT NULL
DateTime
The Central Controller date and time at the
beginning of the reporting interval.
beginning of the reporting interval.
DBDATETIME
PK
NOT NULL
GateID
The Galaxy identifier for the gate.
DBSMALLINT
PK
NOT NULL
Handled0
Number of
than 1 second.
DBSMALLINT
NOT NULL
Handled5
Number of
greater than or equal to 1 second, but less than 5
seconds.
seconds.
DBSMALLINT
NOT NULL
Handled10
Number of
greater than or equal to 5 seconds, but less than 10
seconds.
seconds.
DBSMALLINT
NOT NULL
Handled15
Number of
greater than or equal to 10 seconds, but less than
15 seconds.
15 seconds.
DBSMALLINT
NOT NULL
Handled20
Number of
greater than or equal to 15 seconds, but less than
20 seconds.
20 seconds.
DBSMALLINT
NOT NULL
Handled25
Number of
greater than or equal to 20 seconds, but less than
25 seconds.
25 seconds.
DBSMALLINT
NOT NULL
Handled30
Number of
greater than or equal to 25 seconds, but less than
30 seconds.
30 seconds.
DBSMALLINT
NOT NULL
Table 2-162 Galaxy_Gate_Delayed_Call Table (continued)
Field Name
Description
Data Type
Keys and
Null Option
Null Option