Cisco Cisco IP Contact Center Release 4.6.1 Technical References
3-8
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 3 Field Values
Network_Vru Fields
Network_Vru Fields
The Type field indicates the type of interface the ICM software uses to communicate with the VRU.
33
Cable & Wireless Corp. (CWC) INAP NIC
34
Energis INAP NIC
35
AUCS INAP NIC
36
Concert NIC
37
Deutsche Telecom NIC
38
CAIN NIC
39
Telfort INAP NIC
40
BT V2 NIC
41
TIM INAP NIC
42
Generic PG
43
CeM
1. This value was also formerly used for the AT&T USS network.
2. This value is for backwards compatibility with ICM software Release 1.3
only.
Table 3-10
Logical_Interface_Controller.ClientType Values (continued)
Value
Meaning
Table 3-11
Network_Vru.Type Values
Value
Interface
1
Normal label type and a correlation ID.
2
Normal label type and a DNIS.
3
Resource label type and a correlation ID. The routing client
can automatically take back the call from the VRU when the
ICM software returns a destination label.
can automatically take back the call from the VRU when the
ICM software returns a destination label.
4
Resource label type and a DNIS.
5
Resource label type and either a correlation ID or a DNIS.
6
No label, no correlation ID, and no DNIS (call is already at
the VRU).
the VRU).
7
Similar to Type 3, but the ICM software automatically
instructs the VRU to release the call when it sends a
destination label to the routing client.
instructs the VRU to release the call when it sends a
destination label to the routing client.