Cisco Cisco IP Contact Center Release 4.6.1 Technical References
3-9
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 3 Field Values
Peripheral Fields
Peripheral Fields
The values for Peripheral.ServiceLevelType are a subset of the values for Service.ServiceLevelType
listed in
listed in
The values for Peripheral.ServiceLevelType are a subset of the values for
Service.PeripheralServiceLevelType listed in
Service.PeripheralServiceLevelType listed in
.
The values for Peripheral.ClientType are a subset of the values for
Logical_Interface_Controller.ClientType listed in
Logical_Interface_Controller.ClientType listed in
Recurring_Schedule_Map
The values for the Type field are the same as the values for Admin_Script_Schedule_Map.Type listed
in
in
Route_Call_Detail Fields
The RequestType field indicates the type of route request processed.
The OriginatorType field indicates where the route request came from.
Table 3-12 Route_Call_Detail.RequestType Values
Value
Meaning
1
Pre-Routing request
2
Blind transfer or network VRU
3
Announced transfer or MCI 800 call
4
Overflow
5
Re-route
6
Post-Routing request
Table 3-13 Route_Call_Detail.OriginatorType Values
Value
Meaning
0
Unknown
1
Trunk
2
Teleset
3
Voice Response Unit (VRU)
4
Trunk Group