Cisco Cisco IP Contact Center Release 4.6.1 User Guide

How to Open Script Explorer

In Script Editor, select File > Script Explorer or on the toolbar, click the Explorer Icon

The Script Explorer dialog box opens, listing scripts by customer and business entity:

You can then set the active version of the script, view its properties, rename it, or delete it. See
the online help for more information.

How to Schedule a Routing Script

You schedule a script by associating it with a 

 as follows:

Select Script > Call Type Manager. The Call Type Manager dialog box opens.

Figure 9: Call Type Manager Dialog Box - Call Directory Tab

Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)