Cisco Cisco IP Contact Center Release 4.6.1 User Guide

Page of 259
Figure 25: Time Properties
You must insert targets and connections from the Time node before you can define the node's
properties.
Then define Time node properties as follows:
1. For each branch listed in the Connections list, define a Time Range. You can define
multiple time ranges for a single branch. Click Add Time to add a new time range to the
branch, or select a time range listed and click Modify Time to modify it. A dialog box
opens in which you can define the time range (the Add Time dialog box is shown below;
the Modify Time dialog box looks and functions similarly):
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
40
Chapter 3: Categorizing Contacts
Categorizing by Time and Date