Cisco Cisco IPCC Web Option User Guide
14
Cisco ICM Software Custom Screen Builder Guide
Chapter 3 Creating a New Report Template
Step 1: Select the Template Database
How to Specify the Database for a Template
To specify the database for a template:
1.
On the InfoMaker toolbar, click DB Prof. The Database Profiles dialog box opens.
2.
From the ODBC interface, select either RealTimeDB (the Admin Workstation
local database) or HistoricalDB (the ICM central database).
local database) or HistoricalDB (the ICM central database).
Note
If either of these profiles is absent from the dialog box, you can add them as
described in the next section,
described in the next section,
3.
Click Connect.
4.
Click Close.
Figure 3-1
The Database Profiles Dialog Boxes