Cisco Cisco E-Mail Manager Unity Integration Option Installation Guide
Failed to update the database. Exclusive access to the CallRouter denied because
configuration changes are currently disabled in the router registry.
configuration changes are currently disabled in the router registry.
2. Perform the following:
a.
Note: Perform this action first.
Stop the PG and CTI OS Server (Agent/IVR Controller) services and use the
Add/Remove Programs tool to uninstall CTI OS Release 7.2(1) on the PGs and CTI
OS (Agent/IVR Controller) Servers.
Add/Remove Programs tool to uninstall CTI OS Release 7.2(1) on the PGs and CTI
OS (Agent/IVR Controller) Servers.
Note: The remaining actions can be performed in any order.
b.
Stop the CTI OS Desktop services and uninstall CTI OS Release 7.2(1) on the CTI
OS desktops using the Add/Remove Programs tool.
OS desktops using the Add/Remove Programs tool.
c.
Stop the CAD Desktop services and uninstall CAD Release 7.2(1) on the CAD
desktops with the Add/Remove Programs tool.
desktops with the Add/Remove Programs tool.
d.
Stop all remaining Distributor AW/HDS (Administration & Webview Reporting)
and Client AW services and using the Add/Remove Programs tool, uninstall Release
and Client AW services and using the Add/Remove Programs tool, uninstall Release
Installation Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)
20
Chapter 1: - Introduction
Overview