Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide

Page of 180
   
6-5
Cisco ICM Software Upgrade Migration Guide, Release 6.0(0)
 
Chapter 6      ICM 4.6.2 to ICM 5.0 Technology Refresh Upgrade Migration
ICM Technology Refresh Upgrade Activities
Domain Conversion Tool
The Domain Conversion Tool must be run on both the ICM 4.6.2 and the ICM 5.0 
Loggers. Copy the DomainConversionUtility from the ICM Third Party CD to the 
root directories of each Logger.
How to run the Domain Conversion Tool for 4.6.2
Step 1
Open a command prompt on the Logger.
Step 2
Change directory to the DomainConversionUtility directory then run domcvt.exe
For example:
a.
At the prompt type: cd\DomainConversionUtility\domcvt
b.
Press Enter. An explanation of the options available for use in the command 
string appears.
Step 3
Run the Domain Conversion Tool to save user information from the Logger and 
domain controller into a file you specify. For example:
a.
You create the directory E:\ConversionBackup.
b.
At the prompt type: domcvt.exe /DB:<enter the database name> 
/F:"E:\ConversionBackup\dbname.cvt" /M:E 
Note
The location in the command string must be enclosed in double quotes.
c.
A log and report is generated and stored in the local 
DomainConversionUtility directory.
Step 4
Verify the file has been created in the location you specified.
How to run the Domain Conversion Tool for 5.0
Note
Run the Domain Conversion Tool on the 5.0 Logger after setup is complete and 
the system has been rebooted.
Step 1
Open a command prompt on the Logger.