Cisco Cisco E-Mail Manager Unity Integration Option Installation Guide

Page of 157
Value
Item
Logical contact center name
Secondary Directory Services
Host name / IP address
Base Services
Host name / IP address
Recording & Playback service(s)
Host name / IP address
Host name / IP address
VoIP Monitor Service(s)
Host name / IP address
Host name / IP address
Host name / IP address
Host name / IP address
Unified CM (Publisher)
Host name / IP address
Unified CM (Subscribers)
Host name / IP address
Host name / IP address
Host name / IP address
Host name / IP address
Unified CM Database
Unified CM version
Database login ID
Installation and Configuration Guide Cisco Unified System Contact Center Enterprise 7.5(1)
92
Chapter 13: Installing Agent and Supervisor Desktop Software for Unified SCCE
How to Install and Configure Cisco Agent Desktop (CAD)