Cisco Cisco IP Contact Center Release 4.6.2 Installation Guide

Unified SCCE Platform Specifications

This section provides information on hardware and software specifications for Unified SCCE
components. It also provides a list of any component features not supported when components
are deployed as part of a Unified SCCE deployment.

This chapter contains the following topics:

•

•

•

•

•

•

•

•

About Unified SCCE Server Hardware Requirements

Unified SCCE 7.5(1) components are supported only on Cisco Media Convergence Servers
(MCS) or MCS-equivalent servers. See the Hardware and System Software Specification (Bill
of Materials) for Cisco Unified ICM/Contact Center Enterprise & Hosted, Release 7.5(1)
(BOM) for further specifics on hardware requirements including recommended platform sizing
guidelines (not specific brands or models of servers), based on the types of available hardware
systems. The document is available from cisco.com at: 

 (http://www.cisco.com/en/US/products/sw/custcosw/ps1844/

products_user_guide_list.html).

See also the Hardware and System Software Specification for Cisco Unified Customer Voice
Portal (Unified CVP) available on the web at 

 (http://www.cisco.com/en/US/products/sw/custcosw/ps1006/

prod_technical_reference_list.html)

Installation and Configuration Guide Cisco Unified System Contact Center Enterprise 7.5(1)