Cisco Cisco E-Mail Manager Unity Integration Option Release Note
Enterprise ICM Dedicated Forest/Domain Model
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Enter the Primary and Secondary CTI Server hostnames, which are indicated by:
<primaryhostname> and <backuphostname>
<primaryhostname> and <backuphostname>
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Enter the Primary and Secondary CTI Server ports, where indicated by <primaryserverport> and
<backupserverport>.
<backupserverport>.
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Save and Close the file.
To start Media Blender:
1. Open the Browser, enter the URL http:\\<media blender hostname>.
2. For the User Name, enter Administrator (with capital A).
3. For the Password, enter <Win2K Admin login password>.
4. Click on the Server Administration link.
5. In the left frame, click on Media Blender > Server > Start > Shutdown.
6. In the right frame, click Start.
7. In the left frame, click Media Blender > Service > Firewall Gateway > Start > Stop.
8. In the right frame, click Start.
Verify that the ICM Processes have no errors:
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CallRouters:
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Router: UP and synchronized with peer
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Ccagent: connected to all configured peripheral gateways
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Rtsvr: feed activated to AW
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Loggers:
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Logger: connected to its respective database and synchronized with peer – MDS is
inservice
inservice
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Replication: connected to AW
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CampaignManager: process up on logger and connected to BA Dialer
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Admin Workstation:
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Updateaw: displays “waiting for new work”
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Iseman: listen thread waiting for client connection
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Replication: replication and recovery client connection initialized
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Cms_jserver: cmsnode.exe process is active – event helper message shows CCS and CEM
“up”
“up”
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Cmsnode: initialization complete
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Peripheral Gateways:
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Generic (IPCC & VRU) PG
Mdsproc: inservice
Pgagent: inservice and active to one side of central controller
[peripheral] PIMs: disabled on node form – PIM windows do not exist
Pgagent: inservice and active to one side of central controller
[peripheral] PIMs: disabled on node form – PIM windows do not exist
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MR PG
Mdsproc: inservice
Pgagent: inservice and active to one side of central controller
[peripheral] PIMs: enabled in setup – BA PIM will now be ACTIVE – E-Mail
Pgagent: inservice and active to one side of central controller
[peripheral] PIMs: enabled in setup – BA PIM will now be ACTIVE – E-Mail
Manager PIM will be ACTIVE and Media Blender PIM will be ACTIVE
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CTI Server:
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Cg[#]ctisvr: active with configured port number
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CTIOS Server:
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Ctios Server: active with configured port number – driver online
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Ctidriver: active
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BA Dialer:
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BA Dialer: EMT connection established and config received
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Email Manager Core:
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Rules engine process: inbasket authenticated!
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Collaboration Server:
Release 6.0(0) Staging on Windows 2000
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