Cisco Cisco IP Contact Center Release 4.6.1 Release Note

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For a geographically separated DC, right-click on Sites, select New Site and enter the site name of 
the additional domain controller as per the ICM System Diagram. 

3.  Create subnets for each DC site:  

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Right-click on the Subnets folder and select New Subnet. 

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Enter the subnet address and mask, respective to the LAN at the Domain Controller Site. 

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Highlight the Site Name associated with that subnet. 

4.  Expand the Servers folder from the original first site folder. For each Server you need to move to a 

different site, right-click on server name, select Move and highlight the Site you want to move it to. 

5.  Expand “Inter-Site Transport” under Sites. 

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Open the “IP” folder and select “DEFAULTIPSITELINK” from the right pane. 

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Right-click and select Properties, and make sure that both sites have been “Added” as entries in 
the window titled “Sites in this Site Link.” 

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Change the “Replicate Every” value to 15 minutes. 

Add Global Catalogs for the GC and FSMO plan in the ICM System Diagram and for settings on 3

rd

 Party 

Host Forms. 

1.  Open AD Sites and Services. 

2.  Connect to the DC designated as the GC. 

3.  Right-click on NTDS Settings and select Properties. Check off Global Catalog. 

4.  Move FSMO roles, as indicated in the ICM System Diagram and as per settings on 3

rd

 Party Host 

Forms. 

•  Infrastructure Master, PDC Emulator, RID Master:  On AD DC hosting the role to be moved, 

open AD Users and Computers – Connect to the DC to which the role needs to be moved 

•  Right click on domain name and select Operations Masters. Under the required FSMO role TAB, 

CHANGE the Operations Master to this designated DC 

•  Domain Naming Master:  On AD DC hosting the role to be moved, open AD Domains and 

Trusts – Connect to the DC to which the role needs to be moved 

•  Right click on Active Directory Domains and Trusts and select Operations Master.  Click change 

to move the role. 

•  Schema Master:  On AD DC hosting the role to be moved, open the Management Console and 

add the Active Directory Schema snap-in.  Note:  You may need to run the file named 
adminpak.msi in the \winnt\system32 directory, in order to add the Active Directory Schema snap-
in. 

•  Right click on Active Directory Schema and select Change Domain Controller - Select Specify 

Name and type in the name of the domain controller that you want to transfer the schema master 
role to 

•  Right click Active Directory Schema and select Operations Master. Click change to move the role. 

5.  On the AD, move the DC hosting the role. Open the AD Users and Computers and connect to the DC 

to which you’re moving the role.  

6.  Right-click on the domain name and select Operations Masters. Under the required FSMO role Tab, 

change the Operations Master to this designated DC. 

The Forest Time Source defaults to the PDC Emulator, which is originally created on the Forest Root 
Domain Controller. If the PDC Emulator has been moved to another Domain Controller, the Time Source 
must be redefined as either that server or an external Time Source may be utilized. Since the PDC Emulator 
was moved to another Domain Controller, you need to redefine the Time Source as either that server, or 
using an external Time Source.