Cisco Cisco IP Contact Center Release 4.6.2 Installation Guide

Cisco Product Security Overview

Cisco provides a free online Security Vulnerability Policy portal at this URL: 

From this site, you can perform these tasks:

•

Report security vulnerabilities in Cisco products.

•

Obtain assistance with security incidents that involve Cisco products.

•

Register to receive security information from Cisco.

A current list of security advisories and notices for Cisco products is available at this URL:

If you prefer to see advisories and notices as they are updated in real time, you can access a
Product Security Incident Response Team Really Simple Syndication (PSIRT RSS) feed from
this URL: 

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we
release them, and we strive to correct all vulnerabilities quickly. If you think that you might
have identified a vulnerability in a Cisco product, contact PSIRT:

•

Emergencies - security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition
for which a severe and urgent security vulnerability should be reported. All other conditions
are considered nonemergencies.

•

Nonemergencies - psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

•

1 877 228-7302

•

1 408 525-6532

Note: We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt
any sensitive information that you send to Cisco. PSIRT can work from encrypted information
that is compatible with PGP versions 2.x through 8.x. Never use a revoked or an expired
encryption key. The correct public key to use in your correspondence with PSIRT is the one
that has the most recent creation date in this public key server list:

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)