Cisco Cisco IP Contact Center Release 4.6.1 Installation Guide

In the ICM Instance section of the Cisco ICM Setup dialog box, select the desired instance.

In the Instance Components section of the Cisco ICM Setup dialog box, select the Router and
click Edit.

Proceed to the CallRouter's Device Management Protocol Properties dialog box, as described
in Chapter 2, "CallRouter Setup". Then make appropriate entries as discussed in "How to Set
Device Management Protocol Properties".

. For setting DMP properties, 

How to Install a Peripheral Gateway

How to Add a Peripheral Gateway Component

In the Cisco ICM Setup dialog box, in the left column under ICM Instances, select an instance.

Click Add in the Instance Components section.

The ICM Component Selection dialog box opens.

Click Peripheral Gateway.

The Peripheral Gateway Properties dialog box opens.

How to Set Peripheral Gateway Properties

In the Peripheral Gateway Properties dialog box, check Production mode and Auto start at
system startup unless you are specifically told otherwise by your ICM support provider. This
ensures that the Peripheral Gateway can restart itself automatically if necessary.

• However, set the Auto Start feature only after your ICM installation is otherwise complete.

The server may need to be rebooted a number of times during installation, and problems
could occur if the node starts before patches and/or databases are applied.

• The IPCC Express Gateway PG may not be set to Auto Start; it must be started manually.

If Auto Start is selected for this PG, it will have no effect.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)