Cisco Cisco IPCC Web Option Installation Guide

Also, a WebView database must reside on a real-time distributor AW, although you can choose
which distributor to put it on.

Refer to the ICM Administration Guide for Cisco ICM Enterprise Edition for information on
setting up the HDS.

How to Install an Admin Workstation

How to Add an Admin Workstation Component

In the Cisco ICM Setup dialog box, in the left column under ICM Instances, select an instance.

Click Add in the Instance Components section.

The ICM Component Selection dialog box opens.

Click Admin Workstation. .

The Admin Workstation Properties dialog box opens.

How to Set Admin Workstation Properties

In the Admin Workstation Properties dialog box, select the type of Admin Workstation
Configuration:

Client (No Real-time Distributor). This configuration includes standard Admin Workstation
applications, such as Script Editor and ICM Configuration Manager. It does not include the
processes that directly manage a database.

Real-time Distributor. This configuration includes the real-time distributor and real-time client
processes, and all processes that directly manage the local database. A single distributor Admin
Workstation can run the distributor processes for multiple customers simultaneously. However,
it can run client applications (such as Script Editor and ICM Configuration Manager) for only
one customer at a time. Use AW Select to change the customer.

Select the AW Type.

For ICM Enterprise Edition, select Standard.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)