Cisco Cisco IP Contact Center Release 4.6.1 Technical References
3-5
Cisco ICM Software Database Schema Handbook
78-11677-04
Chapter 3 Field Values
If the value is 4, then the ANIWildCard value is ignored and the RegionID value is used.
Event Fields
The SystemType field indicates the type of system within the ICM software that generated the event.
If the event is generated by a PG or an AT&T NIC, the Event.SystemId field indicates the specific
machine. For a CallRouter or Logger, Event.SystemId is always 0.
machine. For a CallRouter or Logger, Event.SystemId is always 0.
ICR_Locks Fields
The LockType field indicates a kind of lock.
3
Match (all digits match)
4
Region
5
All (match all ANIs)
6
Prefix
Table 3-6
Dialed_Number_Map.ANIWildCardType Values (continued)
Value
Meaning
Table 3-7
Event.SystemType Values
Value
Meaning
0
Unknown
1
CallRouter
2
Peripheral Gateway (PG)
3
Network Interface Controller (NIC)
4
Admin Workstation (AW)
5
Logger
6
Listener
7
CTI Gateway (CG)
8
Blended Agent Dialer
Table 3-8
ICR_Locks.LockType Values
Value
Meaning
0
Master lock (applies to configuration data and scripts)
1
Configuration lock (no longer used)
2
Script lock (applies to a individual script)
3
Application Gateway lock (no longer used)