Cisco Headend System Release 2.5 Installation Guide

Cisco

4036043 Rev B

iii

Contents

About This Guide

SR 2.8.1/3.8.1/4.3.1 Pre-Upgrade Procedures

When to Complete These Procedures ................................................................................... 3

Plan Which Optional Features Will Be Supported .............................................................. 5

Verify the Integrity of the CDs ............................................................................................... 8

Verify the Integrity of the DBDS Maintenance CD ........................................................... 10

Check Available Disk Space ................................................................................................. 11

Run the Doctor Report .......................................................................................................... 12

Examine Mirrored Devices ................................................................................................... 13

Verify DBDS Stability ............................................................................................................ 14

Obtain System Configuration............................................................................................... 15

Collect Network Information ............................................................................................... 17

Check SAM Timers ................................................................................................................ 19

Check CableCARD Server .................................................................................................... 20

Check the EAS Configuration -- Pre-Upgrade ................................................................... 21

Verify the .profile Entries ...................................................................................................... 22

Check and Record Sessions .................................................................................................. 27

Back Up the DNCS and Application Server File Systems ................................................ 28

Stop the dhctStatus, signonCount, and cmd2000 Processes ............................................ 29

Back Up Various Data Files .................................................................................................. 32

Back Up and Delete the copyControlParams File ............................................................. 33

SR 2.8.1/3.8.1/4.3.1 Upgrade Procedures

Suspend Billing and Third-Party Interfaces ....................................................................... 37

Stop the cron Jobs ................................................................................................................... 38

Back Up the Informix Database ........................................................................................... 39

Stop Basic Backup or Auto Backup Servers ....................................................................... 41

Stop System Components ..................................................................................................... 42

Detach Disk Mirrors on the DNCS ...................................................................................... 46

Install the DNCS Software .................................................................................................... 47

Install the DNCS GUIs and WUIs ....................................................................................... 49

Install Additional Software .................................................................................................. 50

Check the SR 2.8.1/3.8.1/4.3.1 Installed Components Version ....................................... 51

Enable Optional and Licensed Features ............................................................................. 53

Verify the .profile Entries ...................................................................................................... 54

Remove Scripts That Bounce the Pass-Through Process .................................................. 59

Reboot the DNCS and Application Server ......................................................................... 62

Disable the SAM Process on Rovi and MDN/ODN Systems ......................................... 63

Restart the System Components .......................................................................................... 64