Cisco Cisco TelePresence MX700 Release Note
Known limitations
Cisco TelePresence System C-Series Software Release Notes
Page 67 of 133
Touch screen attached.
TC4.1.0
Provisioning: If you use VCS provisioning in
TC4.1.1 you will be unable to upgrade the
endpoint using provisioning until TC5 is
released. The workaround will be to upgrade
the unit manually.
Cisco TelePresence Touch
TC4.1.0/TT2.1.0
The Cisco TelePresence Touch is currently
missing the ability to display messages from
TMS.
Cisco TelePresence Touch
TC4.1.0/TT2.1.0
The Cisco TelePresence Touch must be
connected to the same subnet as the codec it is
pairing to.
Cisco TelePresence Touch
TC4.1.0/TT2.1.0
The Cisco TelePresence Touch currently do not
support:
Camera presets
Changing the main source
TMS 12.6 or below when upgrading to
TC4.0.0 and above
Starting with TC4.0, the security model used by
the system changes which impacts compatibility
with existing installations of TMS. The
incompatibilities will result in:
1) Upgrading endpoints from a version less
than TC4.0 to a version TC4.0 or higher using
existing versions of TMS (12.x or lower) will
appear to have failed in TMS. Additionally, the
endpoint will not get the required release key
updated, so the endpoint will not be able to
make calls until a release key has been entered
into the system.
2) After an endpoint is upgraded to TC4.0 or
2) After an endpoint is upgraded to TC4.0 or
newer, the system will have an incorrect
username or password error message in TMS
and TMS will not be able to communicate with it
properly.
A workaround to restore communication
A workaround to restore communication
with TMS will be:
1) Restart the TMS server, or
2) Restart the TMS services, following the
1) Restart the TMS server, or
2) Restart the TMS services, following the
below steps:
* Log into the windows console of the TMS
* Log into the windows console of the TMS
server as a user with Windows Administrative
permissions
* Open the Services Control Panel (Control
Panel->Administrative Tools->Services)
* For each service in the list below, select the
service from the Services list, and use the
restart icon or right-click->restart to restart the
service
- World Wide Web Publishing Service
- TMSDatabaseScannerService
- TMSLiveService
- TMSSchedulerService
- TMSSNMPService