Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide

C

HAPTER 

6:

 

D

YNAMIC 

E

LEMENT 

C

ONFIGURATIONS

 

 

V

OICE

XML

 

P

ROGRAMMING 

G

UIDE 

 

 

 

FOR 

C

ISCO 

U

NIFIED 

C

USTOMER 

V

OICE 

P

ORTAL 

R

ELEASE 

4.0(1) 

 

 

 

29

 

   

– This tag, if included in the XML, will prompt Unified CVP VoiceXML 

Server to invalidate the call session it retains in memory, call the end of call class or URI (if 
defined), and free up the VoiceXML Server port utilized by the call. The session is 
invalidated only after the execution method of the dynamic configuration is completed. This 
tag is rarely used and would be needed in a few circumstances where some external process 
takes the call away from the VoiceXML Server such as when using a CTI system to transfer 
the call to an agent. 

Figure 6-2 shows the DTD diagram for the voice element configuration XML document sent in 
the argument “base”. The DTD is defined in the file 

VoiceElementConfiguration.dtd

 found 

in the VoiceXML Server 

dtds

 folder.