Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide
P
REFACE
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OICE
XML
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ROGRAMMING
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UIDE
FOR
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ISCO
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NIFIED
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USTOMER
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OICE
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ORTAL
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ELEASE
4.0(1)
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Preface
Purpose
This document describes how to use the programming APIs provided by Cisco Unified CVP VoiceXML. Topics
covered include building custom elements and the Cisco Unified CVP VoiceXML Java and XML APIs.
covered include building custom elements and the Cisco Unified CVP VoiceXML Java and XML APIs.
Audience
This document is intended for system and voice applications and component developers using Cisco Unified CVP
VoiceXML.
VoiceXML.
Organization
Chapter Description
Introduces the mechanisms Unified CVP VoiceXML Server
provides to be extended via programming.
provides to be extended via programming.
Introduces the Unified CVP Java and XML application
programming interfaces.
programming interfaces.
Describes how to use the SessionAPI to access or changes
call or session information.
call or session information.
Describes how to implement the call start action to run code
when a call is received before the call flow is visited.
when a call is received before the call flow is visited.
Describes how to implement the call end action to run code
after a call ends.
after a call ends.
Describes how to create dynamic element configurations.
Describes how to create standard action elements that
perform a server-side action..
perform a server-side action..
Describes how create a standard decision element that
branches the call flow.
branches the call flow.