Cisco Cisco Unified Customer Voice Portal 11.0(1) Developer's Guide

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Describes how to create custom voice, action, and decision 
elements and integrate them into both Cisco Unified CVP 
VoiceXML Studio and the Cisco Unified CVP VoiceXML 
Server.  

Describes how to create application start classes to run code 
when an application starts. 

Describes how to create application end classes to run code 
when an application ends. 

Describes how create custom Say It Smart plugins. 

Describes how to create custom loggers. 

Describes how to create hotevents. 

Describes how to write classes that are activated when a 
runtime error occurs. 

Describes the Cisco Unified CVP Voice Foundation 
Classes that are used to generate VoiceXML. 

    Planning Guide for Cisco Unified Customer Voice Portal provides a product overview and describes how 

to plan a Unified CVP deployment. 

    Installation and Upgrade Guide for Cisco Unified Customer Voice Portal describes describes how to install 

Unified CVP software,  perform initial configuration, and upgrade. 

    Configuration and Administration Guide for Cisco Unified Customer Voice Portal describes how to set up, 

run, and administer the Cisco Unified CVP product, including associated  configuration. 

    Operations Console Online Help for Cisco Unified Customer Voice Portal describes how to use the 

Operations Console to configure Unified CVP solution components. 

    Troubleshooting Guide for Cisco Unified Customer Voice Portal describes how to isolate and solve 

problems in the Unified CVP solution. 

    Reporting Guide for Cisco Unified Customer Voice Portal describes the open database schema and how to 

use report templates to create reports. 

    VoiceXML Server User Guide for Cisco Unified Customer Voice Portal  describes the Unified CVP 

VoiceXML software.  

    VoiceXML Studio Online Help for Cisco Unified Customer Voice Portal provides field-level descriptions of 

the functionality of Studio.  

    VoiceXML Studio User Guide for Cisco Unified Customer Voice Portal describes the functionality of 

Studio including creating projects, using the Studio environment, and deploying applications to the Unified 
CVP VoiceXML Server.  

    Say It Smart Specifications for Cisco Unified Customer Voice Portal describes in detail the functionality 

and configuration options for all Unified CVP VoiceXML Say It Smart plugins included with the software.  

    Element Specifications for Cisco Unified Customer Voice Portal provides specifications for the elements 

included with Cisco Unified CVP VoiceXML Server.