Nuance omnipage pro 7 for macintosh User Manual
Product Support
16 - Introduction to OmniPage Pro
Product Support
For the fastest and easiest way to get help, please look for solutions in
this manual or in the OmniPage Pro Guide .
Product support and information are also available to registered users
Product support and information are also available to registered users
through the services listed in this table.
Please have the following information ready for the most efficient
service when you call Caere Product Support:
OmniPage Pro version and serial number
The serial number is printed on the label of the first installation
disk or the CD case. To get the version number, choose About
OmniPage Pro... in the Apple menu when OmniPage Pro is open.
Or, select the OmniPage Pro icon in the installation folder and
choose Get Info in the File menu in the Finder.
The make and model of your computer system and peripheral
devices (scanner, printer, monitor, and so on)
The amount of memory in your system
To get information about your computer system and memory,
choose About This Macintosh... in the Apple menu when the
Finder is active.
The amount of free disk space
To check the amount of free disk space, open your hard disk
folder and check the number in the upper-right corner. You must
view the folder by Icon or by Small Icon to see the number.
Service
How to Contact
World Wide Web home page
http://www.caere.com
Download Service (BBS)
(patches, updates)
(408) 395-1631
(8 bits, no parity, 1 stop bit)
Automated Fax Response Service
(common Q&A)
(408) 354-8471
Phone Support in North America
(fee-based troubleshooting)
(408) 395-8319
Ordering dictionaries for other
languages
(408) 395-5733
For international phone numbers, please refer to the Caere Product Support insert in
your OmniPage Pro package.