Apple powermac g3 blue.white Service Manual

 Troubleshooting

Symptom Charts/Modem - 64

The system returns 

an error message 

when launching an 

Internet browser

Browser software is not installed correctly. If necessary, 

reinstall the browser software. 

: Internet Explorer 4 and 

greater needs to be installed and not just drag copied.

The dialup software 

will not initiate a 

connection

1 Use the Modem Country Selector utility to make sure the 

modem is set to the correct country.

2 Make sure dialup software is fully installed and all required 

extensions are enabled. If necessary, reinstall the dialup 

software and provide the necessary information for setup.

Modem is dropping its 

connection

1 Use the Modem Country Selector utility to make sure the 

modem is set to the correct country.

2 Try another cable and phone jack.

3 The phone line may be too noisy to handle the higher modem 

speeds. Try connecting at a slower speed or use a generic CCL 

file. (If you are familiar with the CCL script language, you 

can edit the modem script to force a connection at a lower