Alcatel-Lucent speedtouch 180 User Manual
3 Support
E-DOC-CTC-20040401-0003 v2.0
34
3.1 Troubleshooting
Introduction
This section describes common problems you may encounter and possible solutions to
them. Some of the problems you may encounter are:
them. Some of the problems you may encounter are:
•
•
•
One of the panel
indicators is off
Management problems
Troubleshooting Chart
Problem
Action
SpeedTouch™180 does not work
(none of the LEDs light up)
(none of the LEDs light up)
Make sure that the SpeedTouch™ is plugged
into a power socket outlet.
into a power socket outlet.
Make sure that you are using the correct
power supply for your SpeedTouch™ device.
power supply for your SpeedTouch™ device.
LAN LED does not light up.
Make sure that the LAN cable are securely
connected to the 10/100Base-T port.
connected to the 10/100Base-T port.
Make sure that you are using the correct
cable type for your Ethernet equipment.
cable type for your Ethernet equipment.
Make sure the computer's Ethernet port is
configured for auto-negotiation.
configured for auto-negotiation.
Problem
Action
Cannot connect using the web
browser
browser
Be sure that you have configured the Speed-
Touch™ with a valid IP address, subnet mask,
and default gateway.
Touch™ with a valid IP address, subnet mask,
and default gateway.
Check that you have a valid network connec-
tion to the SpeedTouch™ and that the port
you are using has not been disabled.
tion to the SpeedTouch™ and that the port
you are using has not been disabled.
Check the network cabling between the
management station and the SpeedTouch™.
management station and the SpeedTouch™.
Forgot or lost the password
Restore the SpeedTouch™ factory defaults.
See
See
for more information.