arts-pdf split pro 2.0 User Manual

Page of 58
 
ARTS PDF Split Pro™ Guide 
  
Troubleshooting 
 
11. Troubleshooting 
 
11.1. Frequently  Asked  Questions 
 
This section provides some answers to common questions and details on what to do if a 
problem is encountered concerning the following: 
 
• 
 
• 
• 
• 
 
 
Rectangle commands not working 
 
“I think some of the rectangle commands don’t work! I’ve tried ‘IncludeIfTextIsPresent’ 
and ‘DeleteCharactersFromFilename’ and they don’t seem to do anything.” 
 
A number of rectangle commands are dependant on other rectangle commands and are 
only effective if you set the rectangle commands in the correct order. Use the ARTS PDF 
Split Pro™ Assistant’s ‘View Commands’ dialog to display and reorder commands. food 
  
•  ‘IncludeIf’ commands (e.g. IncludeIfTextIsPresent) require that the IncludeAll 
command is set to false. IncludeIf commands must come after the IncludeAll 
command.  
 
•  DeleteCharactersFromFilename and FilterFilename rectangle commands need to 
come before a ‘ProvideFilename’ or ‘AddToFilename’ command. 
 
Control File splits with overwriting
 
 
“I selected the Control File split method and the overwrite mode option is off but it 
keeps on the overwriting the output files. Is this a bug?”  
  
The split methods ‘Split PDF by Control File’ and ‘Split PDF by Control File – full path’ are 
set to always overwrite output PDF files. The reason for this is because the filename 
must always be specified within the control file. If you don’t want it to overwrite existing 
output files; rename the file within the control file or change the destination folder.  
 
Landscape documents  
 
“Why can’t I use the ARTS PDF Split Pro™ Assistant on landscape documents?”  
  
This is because the PDF is rotated.  However, if you attempt to split the PDF, ARTS PDF 
Split Pro™ will still work on the landscape document.