Avaya 16-603463 User Manual

acknowledging

appointment .........................................................

acoustic signaling

turning off .............................................................

activating ...............................................................

adding

participant .......................................................

partner to partner group .......................................

adjusting

handsfree operation .............................................

agent groups .............................................................

anonymous calling ......................................................

answered calls ......................................................

answering

call ........................................................................

calls ......................................................................

on hold .................................................................

partners ................................................................

pick-up .................................................................

second call ...........................................................

somewhere else ...................................................

appointment ..........................................................

delete ...................................................................

automatic

diversion ...............................................................

Avaya menu ...............................................................

beep ...........................................................................

BM32 ........................................................................

brightness ...................................................................

button module .....................................................

buttons .........................................................................

call charges ................................................................

call diversion .......................................................

changing remotly ................................................

call list .............................................................

entry in phone book ........................................

call log ........................................................................

call log lists ................................................

call number

on display .............................................................

callback

automatic .............................................................

calling .................................................

anonymous ..........................................................

central phone book entry .....................................

external ................................................................

internal .................................................................

partners ................................................................

phone book entry .................................................

remote using the system ....................................

speakerphone ......................................................

with a destination key ...........................................

charges .................................................................

–

display during a call .............................................

last calls ...............................................................

private calls ..........................................................

projects ................................................................

total ......................................................................

units amount ........................................................

coaching ...................................................................

conference call ......................................................

–

multiple .................................................................

three-party ............................................................

consultation call ....................................................

, 

Contact Center ..................................................

contrast .......................................................................

CSTA

answer call ...........................................................

cut-in ...........................................................................

data saving ...........................................................

, 

central ..................................................................

deactivating

call number display ..............................................

deleting

appointment .........................................................

from the favorite screen .......................................

voice messages ...................................................

deputy key ..................................................................

destination key ................................................

, 

LEDs ....................................................................

phone book ..........................................................

direct dialing ...............................................................

disconnecting .............................................................

discrimination code ...................................................

displaying

call number ..........................................................

favorite screen .....................................................

name ....................................................................

1408/1416 User Guide

January 2010     115