HP color laserjet 1600 series Service Manual

Page of 300
3.
Make sure that the paper guides are touching the edges of the stack of media.
4.
If the size of media requested is not loaded in the tray selected, the printer draws media from
the next default tray that contains the correct size. Load the correct media in the tray and make
sure that the tray is adjusted correctly. Load the tray with enough media to complete the print
job. (See the HP Color LaserJet 1600 User Guide for information about configuring the input
trays.)
Cannot select a tray or feature to use
When you cannot select a tray or feature to use, use the following procedure to troubleshoot and
resolve problems.
1.
When the size of media requested is not loaded in the tray selected, the printer draws media
from the next default tray that contains the correct size. Load the correct media in the tray and
make sure that the tray is adjusted correctly. Load the tray with enough media to complete the
print job. (See the HP Color LaserJet 1600 User Guide for information about configuring the
input trays.)
2.
Make sure that the driver for the software program is correctly installed, configured, and capable
of requesting the desired media size and type, or feature.
Performance problems
Try the tips in this section if pages exit the device, but have nothing printed on them, or when the
device does not print any pages.
Table 6-9
  Performance issues
Problem
Cause
Solution
Pages print but are totally blank.
The sealing tape might still be in the
print cartridges.
Verify that the sealing tape has been
completely removed from the print
cartridges.
The document might contain blank
pages.
Check the document that you are
printing to see if content appears on all
of the pages.
The device might be malfunctioning.
To check the device, print a
Configuration page.
Pages print very slowly.
Heavier media types can slow the print
job.
Print on a different type of media.
Complex pages will print slower.
Proper fusing may require a slower
print speed to ensure the best print
quality.
Pages did not print.
The device might not be pulling media
correctly.
See 
The media is jamming in the device.
Clear the jam.
ENWW
Print problems
125