HP designjet l65500 Manual

14.8

Emergency stop button pushed. Release all four emergency stop buttons. Turn circuit breaker
ACB-1 off and then on.

14.9

Fuse error. Turn off the printer (see the User's guide). Open the FH11 fuse holders and check
the fuses. Replace any fuse if necessary.

15.1

The printer is unable to warm up to its working temperature. Check that the tri-phase power
supply is working. This problem can also be caused by holes in the substrate, by reflective or
transparent substrates or by a dirty or faulty infrared sensor.

15.2

The printer is unable to cool down to its working temperature. Call your service representative.
See 

.

16.1

The printer is unable to warm up to its working temperature. Check that the tri-phase power
supply is working.

16.2

The printer is unable to cool down to its working temperature. If the ambient temperature is
within the normal range, this problem may be caused by removing the substrate too quickly
after printing. Try leaving the substrate in the printer until temperatures settle down after
printing.

41.1:03, 41.3:10, 41.4:03

Restart the printer.

44.1:03

Possible substrate jam. If there is really a substrate jam, see 

. Otherwise, restart the printer.

44.2:10, 44.3:10, 44.4:03

Restart the printer.

45.1:03

Possible substrate jam. If there is really a substrate jam, see 

. Otherwise, restart the printer.

45.2:10, 45.3:10, 45.4:03

Restart the printer.

46.1:01

There is a problem with the yellow/magenta printhead primer. See 

46.2:01

There is a problem with the light cyan/light magenta printhead primer. See 

.

46.3:01

There is a problem with the cyan/black printhead primer. See 

47.1:03

The printhead cleaning advance motor has failed to perfom the wiper advance movement as
expected. The pinch module is not properly closed or the roll path is stuck, the roller can not
move the substrate.

48.1.1

Carriage beam error. Restart the printer, then go to the front panel and select the Substrate
Management icon, then Carriage beam position > Carriage system recovery.

48.1.3

Carriage beam error. Restart the printer. If the error persists, call your service representative
(see 

). If no error is reported but there is still some

problem with substrate advance, go to the front panel and select the Substrate Management
icon, then Carriage beam position > Carriage system recovery.

48.1.4

Carriage beam error. Restart the printer. If the error persists, call your service representative
(see 

). If no error is reported but there is still some

problem with substrate advance, go to the front panel and select the Substrate Management
icon, then Carriage beam position > Carriage system recovery.

48.1.5

Carriage beam error. Restart the printer.

50:01

The substrate-advance sensor cannot track the substrate, either because the sensor is dirty or
faulty, or because the substrate type is incompatible with the sensor. Clean the substrate-
advance sensor (see 

). If the error persists,

turn off the substrate-advance sensor for the current substrate type. If the error occurs with all
substrates, call your service representative. See 

50:03, 50.1:10, 50.2:10

The substrate-advance sensor is not working. Restart the printer. If the error persists, call your
service representative. See 

. You can print without

the substrate-advance sensor, but print quality may be affected.

46

Chapter 10   Front-panel error messages

ENWW