HP deskjet 656c User Manual

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contacting hp customer care
HP Customer Care provides expert 
advice on using your HP Deskjet or 
solving problems with your printer.
support process
The HP support process works most 
effectively if you look for help in the 
following order:
1. Use quick help
2. Access HP e-support.
Use your Internet connection any time 
to:
• Check HP's Web support pages for 
product help
• Read the HP user community forum 
messages or post a question
• Send HP an email
For more information, see “hp e-
support” on page 6.
3. Contact HP support by phone during 
hours of operation.
For more information see “hp support 
by phone” on page 7.
 
Support options and availability vary by 
product, country/region, and language.
hp e-support
HP e-support offers online support as 
long as you own your HP Deskjet. Get 
instant access to support information, 
helpful printing tips, and the latest 
updates for your printer software (also 
referred to as the printer driver)—24 
hours a day, seven days a week, at no 
cost to you.
hp support Websites
If you have access to the Internet, you 
can obtain a wide variety of information 
about your printer.
Visit our Website for the latest printer 
software and support information at: 
www.hp.com/go/support.
If English is not your primary language, 
visit the following Website and select 
your language: www.hp.com/
cposupport/loc/regional.html
.
hp support email
One-to-one email gives direct answers to 
your questions from an HP service 
technician. Email support is a great way 
to ask technical questions or obtain an 
answer that is tailored to your specific 
need.
Enter your question on a Web form and 
receive an email reply. Responses are 
normally provided within 48 hours, 
excluding holidays. 
UserGuide_QuickRef.book  Page 6  Tuesday, May 15, 2001  4:34 PM