HP deskjet 656c User Manual
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contacting hp customer care
HP Customer Care provides expert
advice on using your HP Deskjet or
solving problems with your printer.
advice on using your HP Deskjet or
solving problems with your printer.
support process
The HP support process works most
effectively if you look for help in the
following order:
effectively if you look for help in the
following order:
1. Use quick help.
2. Access HP e-support.
2. Access HP e-support.
Use your Internet connection any time
to:
• Check HP's Web support pages for
to:
• Check HP's Web support pages for
product help
• Read the HP user community forum
messages or post a question
• Send HP an email
For more information, see “hp e-
support” on page 6.
For more information, see “hp e-
support” on page 6.
3. Contact HP support by phone during
hours of operation.
For more information see “hp support
by phone” on page 7.
For more information see “hp support
by phone” on page 7.
Support options and availability vary by
product, country/region, and language.
product, country/region, and language.
hp e-support
HP e-support offers online support as
long as you own your HP Deskjet. Get
instant access to support information,
helpful printing tips, and the latest
updates for your printer software (also
referred to as the printer driver)—24
hours a day, seven days a week, at no
cost to you.
long as you own your HP Deskjet. Get
instant access to support information,
helpful printing tips, and the latest
updates for your printer software (also
referred to as the printer driver)—24
hours a day, seven days a week, at no
cost to you.
hp support Websites
If you have access to the Internet, you
can obtain a wide variety of information
about your printer.
can obtain a wide variety of information
about your printer.
Visit our Website for the latest printer
software and support information at:
www.hp.com/go/support.
software and support information at:
www.hp.com/go/support.
If English is not your primary language,
visit the following Website and select
your language: www.hp.com/
cposupport/loc/regional.html.
visit the following Website and select
your language: www.hp.com/
cposupport/loc/regional.html.
hp support email
One-to-one email gives direct answers to
your questions from an HP service
technician. Email support is a great way
to ask technical questions or obtain an
answer that is tailored to your specific
need.
your questions from an HP service
technician. Email support is a great way
to ask technical questions or obtain an
answer that is tailored to your specific
need.
Enter your question on a Web form and
receive an email reply. Responses are
normally provided within 48 hours,
excluding holidays.
receive an email reply. Responses are
normally provided within 48 hours,
excluding holidays.
UserGuide_QuickRef.book Page 6 Tuesday, May 15, 2001 4:34 PM