HP pavilion ze5100 Service Manual
Troubleshooting and Maintenance
Troubleshooting Your Computer
Reference Guide
107
If the modem doesn’t fax
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If you’re using fax Class 2 in the fax software, try using Class 1.
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Close any other communications programs.
•
If you’re faxing by printing from an application, make sure you’ve selected the fax
printer.
printer.
•
Try turning off power management features temporarily.
If excessive line current is detected
•
Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use
a digital line. In a hotel, ask for a data line.
a digital line. In a hotel, ask for a data line.
If the modem clicks repeatedly but doesn’t connect
•
Make sure you’re using an analog telephone line (2, 3, or 4 wires). You must not use
a digital line. In a hotel, ask for a data line.
a digital line. In a hotel, ask for a data line.
•
Check all cables and connections.
PC Card (PCMCIA) Problems
If the notebook doesn’t recognize a PC Card
•
Remove and reinsert the PC Card.
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Insert the PC Card in a different slot.
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Press the power button to suspend the computer, and then press it again to resume.
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Restart the computer: click Start, Turn Off Computer (or Shut Down), Restart.
•
Try the card in another computer to see whether the card functions properly.
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Zoomed Video is not supported.
•
Certain Xircom CE2 (IIps) LAN cards conflict with the game port device in
Windows 2000. Contact Xircom to see if your card is one of these.
Windows 2000. Contact Xircom to see if your card is one of these.
•
If the card requires an IRQ, make sure one is available. Open the hardware Device
Manager: click Start, Control Panel, Performance and Maintenance, System
(Windows XP) or Start, Settings, Control Panel, System (Windows 2000).
Manager: click Start, Control Panel, Performance and Maintenance, System
(Windows XP) or Start, Settings, Control Panel, System (Windows 2000).