Samsung OfficeServ 7100 User Manual

A copy of the customer database can be obtained by using the Web Management program. This information
can be directed to a printer or the PC screen and may be done either on-site or remotely. A complete data-
base or specific data blocks may be obtained.

The system has a table that can be programmed with the daylight savings change dates for up to 10 years.
At 2:00 am on these dates the system will automatically adjust the system clock to match daylight savings
time. If no dates are programmed the clock will not change.

When DNIS service is provided on an incoming E&M trunk the OfficeServ 7100 can route calls based on the
numbers received.

(See DID).

T1/E&M not supported on OfficeServ 7100.

Outside lines may be programmed to bypass the operator(s) and ring directly at any station or group of sta-
tions.

The term Direct Inward Dialing refers to types of digit steered inbound call handling.These are DID, Both Way
DID, Dialed Number Identification service (DNIS) and Direct Dial In (DDI). The OfficeServ 7100 supports the
types described below.

Direct Dial In (DDI). This is the name given to DID, Bothway DID, and DNIS services when they are provided
over an ISDN PRI circuit.

The OfficeServ 7100 has an option to select which MOH source is played to callers to a specific DID number.

This option defines the maximum number of simultaneous calls that the system will accept for each DID
number. Any call attempts after the Maximum Call (MC) count has been reached will be rejected and busy
tone returned.

Users can call in on specific DISA lines at any time, input a security code and receive system dial tone. Users
can now place internal calls or if permitted, calls using C.O. lines. The caller must have a tone dial phone and
know his/her DISA security code if DISA security codes/passcodes are turned on. DISA lines can be used as
both way lines or incoming only and may be allowed or disallowed for any of the 6 ring plan time periods.
The C.O. lines used for DISA must have disconnect supervision.The requirement to put in a DISA security code
can be disabled if desired.

Each station can be allowed access to or denied access from a trunk or trunk group by access code when LCR
is activated. When restricted, the station user must use a trunk key or a route key.

Each station, station group and C.O. line may be assigned a directory name (maximum 11 characters). In addi-
tion, each personal speed dial number, system speed dial number and entry in the DID translation table may

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