Sony DCR-IP5E User Manual

If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer. If
“C:ss:ss” appears on the screen, the self-diagnosis display function has worked. See page 217.

• The POWER switch is not set to CAMERA.

c

Set it to CAMERA (p. 38).

• The tape has run out.

c

Rewind the tape or insert a new one (p. 36, 56).

• The write-protect tab is set to expose the red mark.

c

Use a new tape or slide the tab (p. 36).

• The tape is stuck to the drum (moisture condensation).

c

Remove the cassette and leave your camcorder for at least 1
hour to acclimatize it (p. 236).

• While being operated in CAMERA mode, your camcorder has

been in standby mode for more than 5 minutes.

c

Set the POWER switch to OFF (CHG) and turn on the power
(p. 39).

• The battery pack is dead or nearly dead.

c

Install a fully charged battery pack.

• The viewfinder is not extended to the end.

c

Pull out the viewfinder.

• The viewfinder lens is not adjusted.

c

Adjust the viewfinder lens (p. 43).

• STEADYSHOT is set to OFF in the menu settings.

c

Set it to ON (p. 124).

• The setting is the manual focus mode.

c

Set it to the auto focus mode (p. 82).

• Shooting conditions are not suitable for autofocus.

c

Adjust to focus manually (p. 82).

• The LCD panel is open.

c

Close the LCD panel (p. 40).

• The contrast between the subject and the background is too

high. This is not a malfunction.

• This is called the smear phenomenon. This is not a malfunction.

• Slow shutter or low lux mode is activated. This is not a

malfunction.

START/STOP does not operate.

The power goes off.

The image on the viewfinder
screen is not clear.

The SteadyShot function does not
work.
The autofocusing function does
not work.

The picture does not appear in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.
Some tiny white spots appear on
the screen.

(continued on the following page)