Sony dvp-ns15 User Manual

, The DVD prohibits changing of the angles.

The player does not operate properly.

, When static electricity, etc., causes the

player to operate abnormally, unplug the
player.

5 numbers or letters are displayed on the
screen.

, The self-diagnosis function was activated.

(See the table on page 60.)

The disc tray does not open.

, Child Lock is set (page 20).
, Contact your Sony dealer or local

authorized Sony service facility.

“Data error” appears on the TV screen
when playing a DATA CD or DATA DVD.

, The MP3 audio track/JPEG image file you

want to play is broken.

, The data is not MPEG-1 Audio Layer III

data.

, The JPEG image file format does not

conform to DCF (page 41).

, The JPEG image file has the extension

“.JPG” or “.JPEG,” but is not in JPEG
format.

Self-diagnosis Function

(When letters/numbers appear in the

display)

When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen. In this case, check the
following table.

First three
characters of
the service
number

Cause and/or corrective
action

C 13

The disc is dirty or recorded
in a format that this player
cannot play (page 6).
, Clean the disc with a

cleaning cloth or check its
format (page 2).

C 31

The disc is not inserted
correctly.
, Re-insert the disc

correctly.

E XX

(xx is a number)

To prevent a malfunction, the
player has performed the
self-diagnosis function.
, Contact your nearest

Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10

C:13:50