Sony kd-27fs170, kd-32fs170, kd-36fs170 User Manual

Page of 48
35
Ot
her
 Inf
o
rm
atio
n
KD-27/32/36FS170
2-670-362-21(1)
Other Information
Troubleshooting
If you have a problem with your TV, try the suggestions below. If the problem persists, see 
“Contacting Sony” at the end of this section.
General
Problem
Possible Remedies
I want to reset the TV 
to the factory 
settings
Turn on the TV. While holding down the 
 button on the 
remote control, press the 
POWER
 button on the TV front panel. 
The TV will turn itself off, then back on again. Release the 
 
button.
The TV is dirty 
Clean the TV with a soft dry cloth. Never use strong solvents 
such as thinner or benzine, which might damage the finish of 
the cabinet.
I lost the parental 
control password
In the password screen in the analog Parent Control Menu, enter 
the following master password: 
4357
. After using the master 
password, you must create a new password. You cannot use the 
master to unlock currently blocked channels.
There is a black box 
on the screen
You have selected a text option in the Setup menu (page 28) and 
no text is available. To turn off this feature, select Off in the 
Caption Vision option. If you were trying to select closed 
captioning, select CC1-4 instead of Text1-4.
There was a blackout 
or power outage, and 
now the TV won't turn 
on and the timer LED 
is flashing
Press the 
POWER
 button on your remote control or on the TV 
front panel. If the problem persists, see “Contacting Sony” on 
page 37
.
I can’t connect the 
DVD player using 
component video 
outputs (YP
B
P
R
)
You must set up your DVD player before you can connect it 
using component video outputs (YP
B
P
R
). Disconnect the DVD 
player and set it up, referring to the DVD manual for 
instructions. Then, connect it to the TV again following the 
instructions on page 7.