Sony NWZ-A826 User Manual

NWZ-A826 / A 828 / A829.GB.3-289-807-11(1)

 

 

There is no sound.

 Th

e volume level is set to zero.



 Turn the volume up ( page 10).

 Th

e headphone jack is not connected properly.



 Connect the headphone jack properly ( page 

 Th

e headphone plug is dirty.



 Clean the headphone plug with a soft dry cloth.

 N

o songs or video files are stored on the player.



 Follow the instructions in the displayed message, 

and transfer songs or videos from the computer.



 The Bluetooth function is turned on.



 While the Bluetooth function is turned on, sound 

does not come out from the headphones of the 

player. Turn off the Bluetooth function ( page 

No data is played.

 Th

e battery is consumed.



 Charge the battery fully ( page 114).



 If the player does not react, even after charging 

the battery, press the RESET button to reset the 

player ( page 124).

 N

o data is stored on the player.



 Follow the instructions in the displayed message, 

and transfer data from the computer.

 Transferred files are not in a playable format. For 

details, see “Supported file format” of 

“Specifications” ( page 154).



 Convert the ATRAC audio data using the 

supplied MP3 Conversion Tool.



 Songs or videos may not be played back, 

depending on the file format ( page 154).



 Photos may not be displayed, depending on the 

file size or the file format ( page 154).

 You are placing audio MP4 files in a video folder by 

dragging and dropping.



 Place them in the “MUSIC” folder by dragging 

and dropping.

 The playback limitation period of the song has 

expired due to subscription conditions, etc.



 Songs with an expired playback limitation period 

cannot be played back. Update them using the 

software used for transferring.

 A

fter dragging and dropping in Windows Explorer, 

data hierarchy levels do not correspond to the player 

